Hannah Louise Cox: Distinguishing Herself with Accountability for Results and an Absolute Passion and Commitment to Client Satisfaction

As a thought leader in the customer experience space, she has been identified as the ‘Top Female CX Talent to Watch’ for the future.


In a career spanning over 14 years, Hannah Louise Cox has consistently played a pivotal role in placing what she fondly refers to as ‘unicorns’ in senior-level marketing, operational, and digital positions. Her expertise extends to guiding companies across diverse industry sectors in identifying and attracting top-tier senior leadership talent, with a keen emphasis on Customer Experience and digital transformation.

Armed with extensive executive and senior leadership search experience, Hannah has a remarkable track record of presenting high-quality candidates with unique skill sets. Her collaborative efforts with organizations navigating large-scale transformations or experiencing rapid growth showcase her adaptability. A passionate advocate for Diversity & Inclusion, Hannah has adeptly addressed challenging placements throughout her illustrious search career.

At the core of her professional ethos lies an unwavering commitment to driving digital transformation and fostering customer-centric innovation, aimed at creating a positive impact for both clients and candidates. Over the course of her career, Hannah has successfully placed C-level executives, Directors, and senior Heads of departments, elevating their organizations’ efficiency, profitability, employee engagement, Customer Experience, and digital capabilities.

Hannah Louise Cox’s accolades include being recognized among the Top 10 Highest Performing New Starters Globally by Korn Ferry in 2022, securing the 11th position on Customer Experience Magazine’s prestigious list of Top 50 CX Stars in 2021, and receiving the esteemed ‘Outstanding Contribution to Judging’ Award at the 2019 UK Digital Experience Awards.

What sets Hannah apart is not only her talent for identifying the very best candidates but also her ability to foster deep, meaningful relationships. Her commitment to taking full accountability for results, combined with an unwavering passion for client satisfaction, serves as a testament to her excellence in the field. Always open to new opportunities, Hannah Louise Cox actively seeks connections with customer-centric businesses and talented senior leaders in marketing, operations, and digital.…read more

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