Hannah Cox is well known across a vast network of senior business leaders as a Subject Matter Expert for customer experience and she supports businesses globally to attract people centric, diverse and inclusive leaders to revolutionise their customer experience propositions across marketing, operations and digital, ensuring profitable commercial outcomes and demonstrable ROI.

Hannah has worked hard for well over a decade to build talent pools of a diverse range of senior leaders across marketing, operations and digital and knows exactly where to go to find the right talent for each unique need of a client, because two needs are never the same. She has an impressive bank of success stories, placements and a wide range of knowledge to be able to talk about and bring to any table. 

Hannah believes that one of the crucial reasons behind her success is her ability to foster close and trusting relationships with people. Hannah gets people talking, about the things that truly matter. Having lots of energy and passion is also what makes Hannah a unique and popular professional in the executive search space. 

Hannah’s experience spans multiple industries and sectors including Financial Services, Utilities, Technology, Housing, Women in Engineering and Women in Technology. Diversity & Inclusion has been a core focus and passion of Hannah’s for many years.

Hannah has most recently previously worked at Korn Ferry, where within 6 months she was named as one of the Top 10 Performing New Starters globally, supporting a range of Blue Chip and SME businesses to hire for the best talent globally across marketing, operations and digital. Hannah has also spent many years heading up the Executive Search Practice for a boutique firm in the Customer Experience space. 

Hannah has experience of working at Board level and within high growth start-ups, Private Equity and IPO organisations.  

Hannah was ranked at number 11 in Customer Experience Magazine’s highly coveted list of Top Industry Professional’s for 2021, and works hard to maintain a high profile in the search recruitment industry. She is known globally as a Thought Leader in the customer experience space and has been identified globally as ‘top female CX talent to watch’ for the future. Hannah is the only recruitment professional globally to appear on any global Customer Experience Leaders ranking list (correct as of 2nd February 2024).