Karen has a background in senior operations and strategic transformation, helping household names such as first direct, Centrica and Virgin Media optimise the customer and people experience and improve overall business performance. Karen currently works within the public sector as the Chief Executive Officer for regulatory body IPSA (Independent Parliamentary Standards Authority), where she is driving significant improvements and change to culture, customer experience and business processes to ensure seamless regulation and better outcomes for the taxpayer.
Karen is also a Non-Executive Director at Bradford Teaching Hospitals Foundation Trust.
Karen supports Gallop Executive in an advisory capacity, offering a valuable strategic perspective for business direction and client outcomes